Want Tuggers Input: Flex Info

lundi 9 novembre 2015

Just got out of a Sheraton Flex Presentation as part of your Owner's update at SVV. We had one in March and held off because of cost, and too many unknowns.

We didn't buy this time either but parts of the presentation was different than in March with new information.

I wanted clarification from what was mentioned on the program to get tuggers input on what was said. As we all know salespeople have a tendency to skew information to ensure a sale.

#1 - SP said that trades into II now are grouped into 2 different categories, deeded weeks and point programs. SP said that with deeded weeks, there is a lot less availability as II is moving all its resorts etc into points programs. So now, with a SVN trader your number of resorts for a deeded week trade is a lot less. She showed us the II directory and showed us (by flipping about a 1/4 of the books pages for illustration) about 25% of the 2500 resorts are only deeded weeks. Meaning our option to trade using II is greatly reduced, hence the need to buy Flex.

Is this your experience in II? Do deeded week trades have a lot less availability?

#2 - SP mentioned a new 'perk' of the Flex program is the Interval Club trading network. The majority of the II trades being points programs is standardized across II's network with TDI index trading ranges. For example if you own an SVR worth 81k SO and trade into II, in order to trade back into SVR you net a bonus in Options. The same SVR 2BR only costs 15-20k SO in the lowest TDI range while the maximum 2BR unit across ALL resorts in II at peak season is only 105,000 options. Meaning if you own a 2BR St. Johns or Hawaii... you could trade through II, with a preferred 'Internal trading' option to trade back into your home resort, effectively saving the difference from 148k to 105k. Within this "Interval Club" you also only need to deposit to II the 'needed' amount of SO's not the entire 148k SO. Under this system our current SOs could be stretched from our current 3 weeks 2BR units to 4-5 weeks in low season and 3.5-4 weeks in mid season under the new FO/HO system.

Is this your understanding of the program? Is this program new? SP told us it was launched the Flex program in January, but our update back then never mentioned it.

#3 - SP was trying to get us to buy into Flex for 4* elite, we are currently 3* elite. One of the perks she said was that only 4 and 5* elites 'now' have the option to get wait-listed for 'sister' SVN resorts. So if I was a 4* elite with no Hawaii ownership, I could request Hawaii, if no weeks were available I would be put on this wait-list and when one came available I would get that week over all other owners 3* and below.

Again never heard of this program. Is this why top requested resorts are becoming less available to 'everyone' else in the SVN network? Is this program new? Or only hearing about it because we are close to 4* and they wanted a sale.

#4 - Of course prices 'always go up'. SP and the Explorer manager confirmed that FO (flex option) pricing was increasing from our offer of 0.347 as of 1 December. Scare tactic, ST. John's doubled in price this year, get in now, but of course not saying it'll double here at SVV (where we are currently).

Anyone else hear that Flex pricing is increasing across the board?


Want Tuggers Input: Flex Info

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