I have stayed at numerous Wyndham resorts before and know about parking pass hassle well. However, it was the first time that a front desk staff refused to give the room keys to me. After I gave all the check-in info, credit card, vehicle #, etc... they made me to sign and put an initial on a check-in paper (which is very normal) and gave that paper to a sales (marketing) staff. I have been told that I needed to follow a marketing staff to get my room keys and she really had my keys! Really? Is it legal??
It was the first time that I received my room keys from sales team. After I refused to book an "owners survey breakfast" numerous times, I demanded to give the room keys to me as we were driving long distance and we were getting late for a special event.
Very unpleasant check-in experience though had a great new year's day in NYC.
Now I should be armed for both parking pass and room key hassle for future Wyndham resort stays.
It was the first time that I received my room keys from sales team. After I refused to book an "owners survey breakfast" numerous times, I demanded to give the room keys to me as we were driving long distance and we were getting late for a special event.
Very unpleasant check-in experience though had a great new year's day in NYC.
Now I should be armed for both parking pass and room key hassle for future Wyndham resort stays.
Just came back from NYC. New Room Key Hassle
