UPSP "service" still waiting

My friend ordered a sound card for her old computer on December 4th..
It’s very small. It would be a regular piece of mail if it weren’t necessary to pack it so it won’t break in transit. She lives in Buffalo, New York and is still waiting for it to arrive.


Here's the places it has been so far (from latest to earliest)

Shipment Activity Location Date & Time
(Most recent first)


Arrived at USPS Destination Facility
WARRENDALE, PA 15095
December 22, 2015 12:28 am

Arrived at USPS Facility
JERSEY CITY, NJ 07097
December 20, 2015 8:32 pm

Departed USPS Facility
SPRINGFIELD, MA 01152
December 19, 2015 11:56 am

Arrived at USPS Facility
SPRINGFIELD, MA 01152
December 19, 2015 3:05 am

Arrived at USPS Facility
JERSEY CITY, NJ 07097
December 15, 2015 4:23 am

Arrived at USPS Origin Facility
TAMPA, FL 33605
December 4, 2015 2:40 am

Picked Up
CAPE CORAL, FL 33990
December 3, 2015 12:48 pm

UPSP "service" still waiting